YILDIZ, B.; ÇİĞDEM, Şemsettin; ASLAN, H. KARGO FİRMALARI HİZMET KALİTESİNİN MÜŞTERİ MEMNUNİYETİ ÜZERİNE ETKİSİ. International Journal of Social and Humanities Sciences Research (JSHSR), [S. l.], v. 5, n. 21, p. 829–843, 2018. DOI: 10.26450/jshsr.427. Disponível em: https://jshsr.org/index.php/pub/article/view/1744. Acesso em: 10 mar. 2025.