BERDİBEK, U.; BAYDAŞ, A. BELEDİYELERİN HİZMET KALİTESİNİN ÖLÇÜLMESİ, TRB-1 BÖLGESİNDE BİR UYGULAMA. International Journal of Social and Humanities Sciences Research (JSHSR), [S. l.], v. 8, n. 78, p. 3272–3283, 2021. DOI: 10.26450/jshsr.2870. Disponível em: https://jshsr.org/index.php/pub/article/view/506. Acesso em: 17 tem. 2024.