The Effects of Digital Transformations on Employees' Job Satisfaction
Abstract views: 43
/ 
PDF downloads: 33
DOI:
https://doi.org/10.5281/zenodo.14957716Keywords:
Digital Transformation, Job Satisfaction, Motivation, Productivity, SustainabilityAbstract
The aim of this study is to examine the effects of digital transformations in the markets on the job satisfaction of employees in enterprises. In this context, the problem of the study; What effects do digital transformations have on employees' job satisfaction? Do personal development, career development and work efficiency have an impact on the successful implementation of digital transformations in enterprises? What is the importance of developing digital literacy in terms of the implementation of digital technologies? Do businesses that adapt to digital technologies have a competitive advantage over other businesses? What are the advantages of adapting digital technologies to businesses? Is the successful implementation of digital technologies in enterprises and the increase in employees' job satisfaction important for the continuity of enterprises? What should be done to ensure the efficient use of digital technologies in enterprises and the adaptation of employees?
In this context, in this study, issues related to the effects of digital transformations on the productivity, performance, competitive advantage of enterprises; the motivation, job satisfaction and productivity of employees were discussed, the findings of previous studies were examined and compared, and the findings obtained were presented for the benefit of researchers, enterprises, institutions, non-governmental organisations and society.
References
Agun, H., Üçok, D. I., & Küçük, B. A. (2021). Kariyer dönemlerinin değişmeyen gerçeği: Kariyer endişesi. İş ve İnsan Dergisi, 8(1), 59-72.https://doi.org/10.18394/iid.807278
Altıntaş, M. (2020). Psiko-sosyal ve örgütsel-yönetsel motivasyon faktörlerinin iş tatminine etkisi: havayolu sektöründe bir araştırma. İktisadi İdari ve Siyasal Araştırmalar Dergisi (İKTİSAD), 5(13), 217-239.https://doi.org/10.25204/iktisad.742480
Atoy Jr, M. B., Garcia, F. R. O., Cadungog, R. R., Cua, J. D. O., Mangunay, S. C., & De Guzman, A. B. (2020). Linking digital literacy and online ınformation searching strategies of philippine university students: The moderating role of mindfulness. Journal of Librarianship and Information Science, 52(4), 1-13. https://doi.org/10.1177/0961000619898213
Baş, T. & Ardıç, K. (2002). A comparison of job satisfaction between public and private university academicians in Turkey. METU Studies in Development 29(1-2):27-46.doı: http://dx.doi.org/10.60165/metusd.v29i1.2
Bolli, T., & Pusterla, F. (2022). Decomposing the effects of digitalization on workers’ job satisfaction. International Review of Economics, 69(2), 263-300. https://doi.org/10.1007/s12232-022-00392-6
Bruck, C. S., Allen, T. D., & Spector, P. E. (2002). The relation between work–family conflict and job satisfaction: A finer-grained analysis. Journal of Vocational Behavior, 60(3), 336-353.https://doi.org/10.1006/jvbe.2001.1836
Bulger, M. E., Mayer, R. E., & Metzger, M. J. (2014). Knowledge and processes that predict proficiency in digital literacy. Read Writ, 27(9), 1567-1583.doı:10.1007/s11145-014-9507-2
Carretero, S., Vuorikari, R., and Punie, Y. (2017). The Digital Competence Framework for Citizens With Eight Proficiency Levels and Examples of Use, Publications Office of the European Union, 10-21.
Cazan, A. (2020). The digitization of working life: challenges and opportunities. Psihologia Resurselor Umane, 18(1), 3-6. https://doi.org/10.24837/pru.v18i1.457
Chen, G., & Klimoski, R. J. (2007). Training and development of human resources at work: Is the state of our science strong?. Human Resource Management Review, 17(2), 180-190. https://doi.org/10.1016/j.hrmr.2007.03.004
Chetana hetana, N., & Mohapatra, A. D. (2017). Career planning and career management as antecedents of career development: A study. Asian Journal of Management, 8(3), 614-618. doı : 10.5958/2321-5763.2017.00098.1
Cijan, A., Jenič, L., Lamovšek, A., & Stemberger, J. (2019). How digitalization changes the workplace. Dynamic Relationships Management Journal, 8(1), 3-12. https://doi:10.17708/DRMJ.2019.v08n01a01
Cummings, T, & Worley, C, 2005, Organization development and change. SouthWestern College, Cincinnati.
Çavuş, M., & İmadoğlu, T. (2017). İnsan kaynakları yönetimi uygulamaları kariyer tatmini ve iş performansını etkiler mi? Osmaniye organize sanayi bölgesinde bir araştırma. International Journal of Academic Value Studies (Javstudies), 3(12), 98-103.
Demirdelen, D., & Ulama, Ş. (2013). Demografik değişkenlerin kariyer tatminine etkileri: Antalya'da 5 yıldızlı otel işletmelerinde bir araştırma. İşletme Bilimi Dergisi, 1(2), 65-89.
Dzenopoljac, V., Yaacoub, C., Elkanj, N., & Bontis, N. (2017). Impact of intellectual capital on corporate performance: Evidence from the Arab region. Journal of Intellectual Capital, 18(4), 884-903. https://doi.org/10.1108/jic-01-2017-0014
Ebert, C., & Duarte, C. H. C. (2016). Requirements Engineering for the Digital Transformation: Industry Panel. In 2016 IEEE 24th International Requirements Engineering Conference (RE), 2-16 September, Beijing: IEEE, 4-5.
Emer, M. A. (2022). Teknoloji kullanım düzeyinin iş tatmini üzerine etkisi: muhasebe meslek mensupları üzerinde bir araştırma. Muhasebe ve Denetime Bakış, 22(66), 219-238. https://doi.org/10.55322/mdbakis.959809
Farivar, F., & Richardson, J. (2021). Workplace digitalisation and worknonwork satisfaction: the role of spillover social media. Behaviour & Information Technology, 40(8), 1-12. https://doi.org/10.1080/0144929X.2020.1723702
Fiori, M., Bollmann, G. & Rossier, J. (2015). Exploring the path through which career adaptability ıncreases job satisfaction and lowers job stress: the role of affect. Journal of Vocational Behavior, 91, 1-33. https://doi.org/10.1016/j.jvb.2015.08.010
Galia, F. (2008). Intrinsic-extrinsic motivations and knowledge sharing in french firms. The Icfai Journal of Knowledge Management, 6(1), 56-72.
Handoyo, A. W. (2017). Pengaruh employee engagement terhadap kinerja karyawan pada PT. Tirta Rejeki Dewata. Agora, 5(1).
Herrbach, O. and Mignonac, K. (2004), How organisational image affects employee attitudes. Human Resource Management Journal, 14: 76-88.https://doi.org/10.1111/j.1748-8583.2004.tb00134.x
Jalagat, R. (2016). Job performance, job satisfaction, and motivation: A critical review of their relationship. International Journal of Advances in Management and Economics, 5(6), 36-42.
Judge, T. A., Zhang, S. C., & Glerum, D. R. (2020). Job satisfaction.1st Edition. Essentials of job attitudes and other workplace psychological constructs, Routledge, 207-241.
Kaldırımcı, A. (2019). Çalışanların inovatif özellikleri ve dijital uygulamalara yönelik tutumları ile iş tatmini ilişkisi: İMMİB örneği, [Yüksek Lisans Tezi], Sosyal Bilimler Enstitüsü, İstanbul Aydın Üniversitesi.
Kaya, N. (2013). İş tatmini ve örgütsel bağlılık arasındaki ilişki: Bir uygulama, [Yüksek lisans tezi], Sosyal Bilimler Enstitüsü, İstanbul Marmara Üniversitesi.
Martin, A. (2008). Digital literacy and the “digital society”. Digital Literacies: Concepts, Policies and Practices, 30(151), 1029-1055.
McCauley, C. D., & Hezlett, S. A. (2001). Individual development in the workplace. In N. Anderson, D. S. Ones, H. K. Sinangil, & C. Viswesvaran (Eds.). Handbook of industrial, work & organizational psychology, Sage Publications.
Neog, B. B., & Barua, M. (2014). Factors influencing employee’s job satisfaction: An empirical study among employees of automobile service workshops in Assam. The SIJ Transactions on Industrial, Financial & Business Management (IFBM), 2(7), 305-316.
Ninaus, K., Diehl, S., & Terlutter, R. (2021). Employee perceptions of information and communication technologies in work life, perceived burnout, job satisfaction and the role of work-family balance. Journal of Business Research, 136, 652-666. https://doi.org/10.1016/j.jbusres.2021.08.007
Noviardy, A., & Aliya, S. (2020). Pengaruh Employee Engagement dan Komitmen Organisasi Terhadap Kinerja Karyawan di Bidang Perkebunan Kelapa Sawit. Mbia, 19(3), 258–272. https://doi.org/10.33557/mbia.v19i3.1143
Ogbuanya, T. C., & Chukwuedo, S. O. (2017). Job crafting-satisfaction relationship in electrical/electronic technology education programme: Do work engagement and commitment matter? Revista de Psicología del Trabajo y de las Organizaciones, 33(3), 165-173. https://doi.org/10.1016/j.rpto.2017.09.003
Okurame, D. E. (2014). Individual factors influencing career growth prospects in contexts of radical organizational changes. International Business Research, 7(10), 74-87. http://dx.doi.org/10.5539/ibr.v7n10p74
Özdemir, F. (2006). Örgütsel iklimin iş tatmin düzeyine etkisi: Tekstil sektöründe bir araştırma. [Yayınlanmamış Doktora Tezi], Sosyal Bilimler Enstitüsü, Adana Çukurova Üniversitesi.
Özkaya, Y., & Erat, V. (2022). Türkiye’de dijital okuryazarlık çalışmaları: literatüre dayalı nitel bir araştırma. Nevşehir Hacı Bektaş Veli Üniversitesi SBE Dergisi, 12. (Dijitalleşme), 240-256.
Öztürk, E. B., & Eyel, C. Ş. (2021). Esnek çalışmanın iş tatmini ve işten ayrılma niyeti üzerindeki etkisi: Telekomunikasyon sektöründe çalışanlar üzerinde bir araştırma. International Journal of Management and Administration, 5(9), 17-32.
Öztürkoğlu, Y. (2013). Tüm yönleriyle esnek çalışma modelleri, Beykoz Akademi Dergisi, 1(1), 109-129.
Pakdemirli, B. (2016). Dijital dönüşümün ekonomik büyümeye etkisi: Türkiye örneği. [Yayınlanmamış doktora tezi], Sosyal Bilimler Enstitüsü, Manisa Celal Bayar Üniversitesi.
Peillon, S., and Dubruc, N. (2019). Barriers to Digital Servitization in French Manufacturing SMEs, Procedia CIRP, 83, 146-150.
Pisarik, C. T., Rowell, P. C., & Thompson, L. K. (2017). A phenomenological study of career anxiety among college students. The Career Development Quarterly, 65(4), 339-352.https://doi.org/10.1002/cdq.12112
Possenriede, D., Hassink, W., & Plantenga, J. (2014). Does temporal and locational flexibility of work increase the labour supply of part-timers. Discussion Paper Series/Tjalling C. Koopmans Research Institute, 14(11), 2-15.https://doi.org/10.1186/s40173-016-0072-y
Rafiq, M., Wu, W., Chin, T., & Nasir, M. (2019). The psychological mechanism linking employee work engagement and turnover intention: A moderated mediation study. Work, 62(4), 615-628. doı: 10.3233/WOR-192894
Ramadhan, N., & Sembiring, J. (2014). Pengaruh employee engagement terhadap kinerja karyawan di human capital center pt. telekomunikasi indonesia, tbk. Jurnal Manajemen Indonesia, 14(1), 47-58. doı: https://doi.org/10.25124/jmi.v14i1.351
Ratna, R., & Kaur, T. (2016). The impact of information technology on job related factors like health and safety, job satisfaction, performance, productivity and work life balance. Journal of Business & Financial Affairs, 5(1), 2-9.doı: 10.4172/2167-0234.1000171
Rüßmann, M., Lorenz, M., Gerbert, P., Waldner, M., Justus, J., Engel, P., & Harnisch, M. (2015). Industry 4.0: The future of productivity and growth in manufacturing industries. Boston consulting group, 9(1),1-14.
Sağıroğlu, Ş., Bülbül, H. İ., Kılıç, A. & Küçükali, M. (2020). Dijital okuryazarlık: Araçlar, metodolojiler, uygulamalar ve öneriler. Nobel Yayınevi.
Seebaluck, A. K., & Seegum, T. D. (2013). Motivation among public primary school teachers in Mauritius. International Journal of Educational Management, 27(4), 446 – 464. doı:10.1108/09513541311316359
Sowmya, K. R., & Panchanatham, N. (2011). Factors influencing job satisfaction of banking sector employees in Chennai, India. Journal of Law and Conflict Resolution, 3(5), 76-79.
Spector, P. E. (2022). Job satisfaction: From assessment to intervention. Routledge. https://doi.org/10.4324/9781003250
Şenyüz, D., Gedik, G., Çakır, E. U., & Mert, A. (2021). Dijitalleşme sürecinin Türk vergi sistemine etkileri. Online Sempozyum (22 mayıs 2021).
Tarasov, I. V. (2018). Industry 4.0: Technologies and their impact on productivity of industrial companies. Strategic Decisions and Risk Management, (2), 62-69. https://doi.org/10.17747/2078-8886-2018-2-62-69
Tekin, E. (2019). Paternalist liderliğin iş tatmini ve çalışan performansına etkisi üzerine bir araştırma. Third Sector Social Economic Review, 54(1), 178-204. doı:10.15659/3.sektor-sosval-ekonomi.19.03.1087
Tohara, A. J. T. (2021). Exploring digital literacy strategies for students with special educational needs in the digital age. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(9), 3345-3358. https://doi.org/10.17762/turcomat.v12i9.5741
Türk, M. S. (2007). Örgüt kültürü ve iş tatmini. Gazi Kitabevi.
Uçar, N., Aygin, D. & Uzun, E. (2016). Yoğun Bakım Ünitelerinde Çalışan Hemşirelerin Tükenmişlik ve İş Doyumunun Değerlendirilmesi. Online Türk Sağlık Bilimleri Dergisi 1(4): 18- 37.
Uglanova, E. & Dettmers, J. (2018). Sustained effect of flexible working time arragements on subjective well-being. Journal of Happiness Stuies, 19(6), 1727-1748.https://doi.org/10.1007/s10902-017-9894-6
Yaneva, M. (2018). Employee satisfaction vs. employee engagement vs. employee NPS. European Journal of Economics and Business Studies, 4(1), 221-227. doı: 10.2478/ejes-2018-0024
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 INTERNATIONAL JOURNAL OF SOCIAL HUMANITIES SCIENCES RESEARCH
This work is licensed under a Creative Commons Attribution 4.0 International License.
