EFFICIENCY- PRODUCTIVITY ANALYSIS OF BANKS IN TURKEY: COMPARISON OF PUBLIC AND PRIVATE CAPITAL BANKS

Abstract

The rapidly increasing competition phenomenon and the environment in our world are reflected in the banking sector as well.
For this reason, the phenomenon of efficiency has become quite important in the banking field.
Today, with the fact that competition is actively taking place in the Turkish banking field, banks have had to use their resources
most effectively. Effective use of resources has become important in the banking field as being effective also makes it
compulsory to be competitive at the same time. The banks that increase their activities increase their capital by reaching a wider
customer base at a low cost, which is associated with high profitability. Inefficient banks will have lower performance and
higher risk. In this study, efficiency and efficiency analysis of Ziraat Bank and Akbank, which are two important names in the
Turkish banking sector, will be discussed.