GENERAL PROBLEMS IN FIVE STAR SERVICE ENTERPRISES (ANTALYA EXAMPLE)

Abstract

Tourism is a mass movement in which millions of interactions arise together, with its own unique history and language, and many people participate. Tourism sector is one of the world's most important and revenue-generating sectors, therefore, 20. since the second half of the century, it has become a priority sector in country policies. This led to the development of many countries, regions, cities, regions and places, and also caused socio-cultural and political changes, especially economic. The primary factor among these changes is that economic impacts have started to become more and more important each day. Of course this aspect of the phenomenon of Tourism, namely travel destinations in the global economy and rapidly understood by the authorities in the places of very important to get a greater share of income from the tourism sector with a potential intensive efforts began.