MARKETING CAME TO “GAME”: GAMIFICATION APPROACH AND EXAMPLES IN MARKETING

Abstract

Throughout the history, game has been a common action for people and for all living things. Many new concepts have been derived based on the idea of games, due to its’ various functions. Recently, one of these concepts that strike attention is gamification. Gamification indicates the application of the game idea and all items necessary for a game design to business processes. In this way, these processes become more fun with higher levels of participation and motivation. Currently, gamification is being applied as a new marketing approach by world’s leading companies as well.
The aim of this study is to define gamification and its main functions, within the perspective of marketing. For this purpose, the use of gamification and its effects in marketing have been presented. As a result of this literature review study, it has been determined that gamification is used as a new approach in marketing and provides various opportunities for both employees and brands. In this paper, these findings were evaluated and interpreted by presenting provisions for the future of gamification