AN EVALUATION ON SUPPLY CHAIN MANAGEMENT IN TOURISM SECTOR

Abstract

Over time, developments in technology and science have caused changes in the market, product and competitive structure. As a result of these changes, it has become almost impossible for businesses to meet changing customer demands with individual efforts thus supply chain management has begun to play an important role in the successes of businesses. However, compared to the manufacturing sector, the studies about supply chain management in the service sector is inadequate in literature. In this study, which is based on extensive literature review, basic concepts related to supply chain and tourism as well as tourism supply chain members and tourism supply chain structure have been examined and the importance of supply chain management in tourism has been tried to be revealed