OUTSOURCING PRACTICES IN HOSPITALITY INDUSTRY

Abstract

Outsourcing is a management strategy that is often preferred by businesses operating in the hospitality industry. Outsourcing can
provide the accommodation businesses the chance of giving more attention to their core business activities. In this study, the perceptions
of four and five-star hotel managers about the outsourcing strategies of upper grade accommodation facilities operating in Konya and
Ankara are going to be investigated. Findings of the research questionnaire which is structured by means of literature review on the
previous studies carried out will be analyzed. Valid and reliable responses are going to be analyzed by means of statistical software,
SPSS. The relationships between determined factors within the scope of study which are considered as effective on the adoption of
outsourcing activities and hotel managers’ evaluations on outsourcing activities are examined and interpreted